FAQ

What sections will be covered in my streamlined, informative website?


It's Time Simple Websites will have these key sections (content/verbiage will be provided by client): - About (Your Personal Mission/Vision/Values or that of your Organization's ) - Who you Serve - What you Offer (Your Services) - About the Founder (and/or Meet the Team) - Testimonials - Contact Me/Let's Connect




Do you have a dedicated platform you use to create streamlined sites?


Yes, It's Time Simple Web Design is a partner with Wix. This is the sole website platform we use to create our sites.




Do you create the client's logo? Tagline? Color schemes?


The logo, tagline and brand colors are expected to be provided by the client. In rare instances when the client does not have a logo and it is the only thing needed to complete the site, a simple/streamlined placeholder logo can be created for an extra fee.




Do I have to provide my own images?


Yes, for the most part. We will provide up to 2 stock images that align with the purpose of your site, but you will need (and want) to have high quality images of your logo, yourself, team members to ensure that your site represents you and your organization well. During our discovery call we would clarify what's needed from you and what can be provided by the design team. The goal is to get the process started and create your online presence.




Will I be given access to my website?


Absolutely! This is your website and it will be transferred to you once completed. You will be encouraged and empowered to keep your site up to date. The goal is to get you started on a solid foundation so you can build from there.




Will support be available if I have major updates/additions needed for the site after it's completed and transferred to me?


Yes, we can absolutely discuss the scope of your update needs. If you can be supported via a tutorial share, we can do that or if you need direct assistance that would be a fee-based option.




Will my website be mobile responsive?


Yes, your site will be formatted for desktop as well as mobile phones.




What if I am struggling to clarify my website content. Can you help with that?


Yes, we do have clarifying resources that can assist you in clarifying your mission, vision, values and target audience in addition to the guided website content template you will be provided. If you are still struggling with clarity or creating your copy, we would need to explore and determine how much clarity work is needed to see if this borders on becoming another service offering altogether.




Do I have to pay for Wix's web hosting?


No. Wix has a free plan but if you choose not to upgrade to one of their paid plans, Wix branding will be visible at the top of your site.





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